Bank Teller (Rolling Intake)

Your role

Provide competent, caring, fast, and accurate service to clients' banking needs in line with the Bank's overall objective of service excellence.

Your responsibilities include:

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments, and miscellaneous transactions.
• Assisting UNIPRO with certain activities such as scanning and filing of signature cards and other bank documents.
• Reviewing all check transactions and verifying the authenticity of all notes received.
• Cross-selling to existing clients of the branch.
• Referring transacting clients who have queries or are interested in other bank products.
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time.

About you

To apply, you must the following requirements:

• Bachelor's Degree in any field, preferably business-related.
• No work experience is required but experience in customer service is an advantage
• Good communication skills and interpersonal skills.
• High level of initiative and innovation.
• Ability to work well with people from various socio-economic classes.
• Willing to be assigned in the San Fernando area.

Salary & benefits

 They offer various perks and benefits to their employees. Here are some key points:

• They ensure that employees are fairly compensated for their work.
• Employees at BPI receive a quarterly bonus, which is an additional incentive based on performance or company profits.
• They offer a wide array of training programs and activities designed to hone employees’ skills and capabilities.
• BPI strives to provide a safe, secure, and conducive working environment for its employees. This includes safeguarding their rights and promoting equal opportunities for everyone to realize their fullest potential.
• Staff members may avail loans at good rates, which can be beneficial for personal needs or investments.

According to research, the estimated total pay range for a Bank Teller at BPI is PHP 12,000 - PHP 16,000 per month.

Training & development

The BPI offers various training programs to enhance employee skills and prepare them for future leadership roles. These programs cover new hire orientation, officer leadership training, sales training, advanced leadership courses, and financial education. Using a mix of workshops, coaching, instructor-led sessions, and online classes, employees undergo a blended learning approach. The Bank mandates each employee to attend at least five training days yearly, ensuring ongoing professional growth and keeping them informed about industry changes.

Career progression

BPI offers abundant career opportunities for both current employees and newcomers, fostering rewarding career paths through business expansion and personal development. A bank teller at BPI can advance to roles such as senior teller, branch supervisor, or relationship manager, with the potential to explore positions in operations, customer service, or specialized banking areas. The bank supports career growth with professional development programs, paving the way to managerial roles or corporate functions within BPI.

This video shows how BPI became part of their professional development. #BePartofIt.

Sources

The following sources were used in researching this page:

• rhea.darwinbox.com/ms/candidate/careers/a66b4663c9f6d3
• bpi.com.ph/about-bpi/careers
• bpi.com.ph/about-bpi/overview/who-we-are
• youtube.com/@bpi
• jobstreet.com.ph/career-advice/role/bank-teller
• glassdoor.com/Salary/Bank-of-the-Philippine-Islands-Bank-Teller-Salaries-